BUSINESS ICT

Every Support Package Includes:


NO Minimum Contracts!

  • Telephone, Online and Email Ticketing System
  • Server, PC and Backup Monitoring
  • Anti-Virus updates
  • Windows Critical and Security Updates
  • Remote Support Connectivity to Your Systems
  • Access to Support Engineers via Phone or Email
  • Purchasing Advice and Project Quotations
  • Telephone, Online and Email Ticketing System
  • Server, PC and Backup Monitoring
  • Anti-Virus updates
  • Windows Critical and Security Updates
  • Remote Support Connectivity to Your Systems
  • Access to Support Engineers via Phone or Email
  • Purchasing Advice and Project Quotations

IT Health checks

One of our I.T. Consultants will come and see you and your offices. We’ll ask you a few questions (don’t worry, they are not too technical) and take a good look around your network infrastructure (including your router, firewall, network switches and wireless), your servers and at your desktop computers. There is a long check-list that we run through looking at all kinds of things from the speed of your network to how old your systems are, what kind of Anti-virus protection you have to how your email works.

You’ll then get a full written report and a follow up consultation to discuss the report and any queries you have

Compare Our 3 Plans


Service Support Basic Support Standard Support Premium
Server, PC and backup monitoring
Windows critical and security
Anti-virus updates
Maintenance Night
Access to the Service Desk Support Pages
Talk-to-a-technician response
Purchasing advice and quotation
Discounted hourly rates
Monitoring problems fixed
Extended service level agreement
Third-party supplier liaison
PC health check & malware clean-up
Support of printers and network equipment
Quarterly account manager visit
Emergency on-site support
Server hardware support
Disaster Recovery Server Rebuild